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Aug 05, 2026
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HAMG 2375 - Managing the Guests’ Experience
Semester Credit Hours: 3
Lecture Hours: 3
Lab Hours: 0
Familiarizes students with the foundations of managing the guest experience. Students focus on analyzing the guests’ and employers’ role in the guests’ expectations/experience, including the impact of the employee/employer on the guests’ experience. Preparing for the guests’ arrival and sources to help create a profile of the guest.
Differential Fee: $36
Course Designation: Professional and Technical
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