Our Desktop Support Technician certification program prepares you for a career as a computer support specialist.
Helpdesk technicians are an integral part of the computer software and technology business because they are a bridge between the customer and the support technician.
Once completed, our program will allow you to help others resolve their computer issues related to the use of computer hardware and software, including printing, installation, word processing, electronic mail and operating systems.
Marketable skills for this award include: customer service, problem solving, team work and technical skills.
Certificate of Proficiency
TSI Exempt
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